Grade: B+
Background:
Ally Bank was built on a simple premise: you should expect more from your bank. We are an online bank dedicated to helping our customers save more by offering CD’s, Money Market, Savings and Checking accounts with some of the most competitive rates in the country and no monthly fees to eat away at earnings. Plus, if you have questions, you can reach a live customer service representative in our North American call centers 24/7.
Consensus:
Ally Bank advertises its “fair practices” as its largest primary selling point. Ally Bank scores high for customer service, low fees and a user friendly website. However, their lack of phisical branches can cause trouble for many members. The bank’s policy for reimbursement of all ATM fees is a benefit that most national chains cannot compete with.
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Customer Reviews
I appreciate the professional approach to every client and every case that is absolutely unique. Your tech support team is one of the best out there, as well as the terms and conditions. I will recommend it to everyone!
Nothing bothers you more than the safety of the money that you have been saving forever. Well, here you will find how to keep it safe and sound, and how to track the expenses and the income with no hassle. Thanks to the staff!
Thank you for the impeccable service and excellent customer care program! I was worried about the details and and percentage, but your representative was quite patient and loyal while working with my account. Would recommend!
