Grade: C-

Background:

Bank of America is one of the world’s largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other. It operates in 32 states, the District of Columbia and 30 foreign countries.

Consensus:

Bank of America offers a great deal of incentives and customer loyalty programs. However, the large bank maintains low returns and excessive fees. Their customer service is also frequently questioned.

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