Background:

SunTrust Banks, Inc., with total assets of $189.3 billion on December 31, 2008, is one of the nation’s largest and strongest financial holding companies. Through its banking subsidiaries, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and capital market services.

Consensus:

Suntrust Bank ranks high for stellar customer service, customer rewards programs and higher than usual spending limits. The bank also loses points for its high fees (inlcuding a $35 overdraft fee.